Apprentice Vacancies

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Modern Apprenticeship funding is available for young people aged 16-19 years. Places may be available for 20+ years of age.

Modern Apprentice - Vacancies

Customer Service Apprentice - Northlink Ferries 

Location: NorthLink Ferries, Lerwick, ZE1 0PR

Working Hours: Full Time, 35 hours per week, working shift pattern including weekends
Salary: £26,928.00 per annum + Excellent Corporate Benefits Package

Apprenticeship Qualification: Business and Administration (SCQF Level 5) SVQ
Expected Duration: 24-month FTC with 3-month probationary period

Apply through the Northlink Ferries website: Ferry to the Orkney and Shetland islands | NorthLink Ferries

We have a great opportunity for a Customer Service Apprentice to join our team at NorthLink Ferries. You will be part of our Customer Service team who work hard to provide an excellent first point of contact and a high-quality service to customers within one of Transport’s flagship contracts. You will make reservations and understand what passengers want from their NorthLink Ferries experience, assist in the effective running of the department and work as part of the team.We have a strong commitment to apprentices and training. As a Modern Apprentice with us you will be provided with unparalleled support throughout the duration of your programme to achieve a nationally recognised qualification. You will develop the skills you need for the job by working alongside your colleagues, getting hands on experience, and gaining industry relevant skills. You will be helped to build relationships with peers, allowing you to achieve your professional development objectives.

What you’ll be doing:

  • Making customer reservations by telephone or face to face
  • Answering inbound calls and deal with all aspects of customer enquiries and bookings 
  • Respond efficiently to emails and LiveChat
  • Administrative duties
  • Collating, entering and maintaining customer and supplier data
  • Handling payments
  • Assisting to check in and board passengers
  • Embrace and adhere to the business’s Health, Safety and Environment Serco Policy 
  • Promote our values and vision at all time
  • Any other duties in keeping with this post as per the company requirements

 

Business & Administration Apprentice - D H Marine 

D H Marine are looking for a motivated individual to join our team, working alongside our office staff while progressing through a Modern Apprenticeship. This is a full-time position working towards an SVQ in Business and Administration at SCQF Level 6 which will be completed as an online e-portfolio. With the help and support of our team, you will apply the skills and knowledge gained from training in a wide variety of business activities. Apprentices are expected to perform their training and duties safely and to the best of their abilities while consistently adhering to company policies and procedures.
Work tasks include:
• Reception duties, social media duties, business administration duties such as maintaining spreadsheets and databases for company records, invoice processing and customer account management.
• Assisting senior members of the Commercial and Finance team in preparation for external certification audits.
• Enhancing your competence in business administration by working towards completion of your apprenticeship.
If you wish to apply for this position, please send an email to mail@dhmarine.co.uk requesting an application form.
The closing date for applications is 5pm Friday 25th April.

Mechanical Apprentice - D H Marine 


D H Marine are looking for a motivated individual to join our team, working alongside our qualified Mechanical Technicians while progressing through an apprenticeship. This is a 4-year Modern Apprenticeship which combines college and on-the-job experience working towards a SQA Diploma in Engineering (Asset Lifecycle & Maintenance) at SCQF Level 7. With the help and support of our team, you will apply the skills and knowledge gained from training in a wide variety of marine and industrial settings. Employees are expected to perform their training and duties safely and to the best of their abilities while consistently adhering to company policies and procedures.


Work tasks include:
• Conducting installation, maintenance, troubleshooting, and repair of customer equipment within the marine and industrial sectors.
• Servicing D H Marine hire plant including generators, lighting towers, compressors.
• Enhancing your competence in mechanical engineering by working towards completion of your apprenticeship.
If you wish to apply for this position, please send an email to mail@dhmarine.co.uk requesting an application form.
The closing date for applications is 5pm Friday 25th April.

Station Garage (Jim’s Garage (Shetland) Ltd) - Modern Apprenticeship in Administration

Station Garage was established in 2000 & is a Vauxhall franchise Aftersales Dealership part of Jim’s Garage (Shetland) Ltd. We offer services in the motor industry which includes Warranty repairs, servicing/Maintenance & parts.

We have an opportunity for an apprentice to join our office based in North Road, Lerwick. The applicant would be working as part of our administration team in the main office (Service Reception) dealing with tasks such as customers queries, service/repair invoicing & reception duties - dealing with incoming calls, filing, cashbook, sales/purchase ledger invoicing.

This is a great opportunity to study whilst gaining valuable office based experience. The candidate would undertake Business Administration with UHI Shetland. An indication of qualifications – CV, previous exam results or prelim results would be required.

Please email salesadmin@stationgarage.shetland.co.uk to find out more information or send CV.

Modern apprentice - Plumbing and heating engineer - G. Gillie Plumbing & heating

We are seeking to employ an apprentice plumbing & heating engineer! Successful applicant will be required to do two weeks work experience prior to start of apprenticeship.

Job description: General plumbing and heating maintenance repairs and servicing. Plumbing and heating installations.

Contact Grant Gillie 07920463792 Or email: grantgillie@hotmail.co.uk

Modern apprenticeship business and administration - EMN Plant Ltd

EMN Plant Ltd is a plant hire, contracting, haulage, quarry and recycling business with its main base at Sella Ness, Graven.

We have an excellent opportunity for someone to join our team as a modern apprentice in business and administration within our busy office at Sella Ness. The main function of this role is to support the running of an organised and efficient office, working closely alongside the rest of the office team to achieve this.

Duties will include: Dealing with mail in and emails; Answering phone calls and passing on messages; Reception duties (including greeting and looking after visitors); Organising files and records (electronic and paper based); Arranging meetings and events; Stationery stock control; Recording data in spreadsheets; Typing up letters and reports; Sales and purchase ledger invoicing.

This role would particularly suit you if you are interested in an opportunity to gain a recognised qualification while gaining valuable real-life experience in an office environment. You must have excellent communication and organisation skills as you will liaise directly with customers, suppliers and colleagues on a daily basis. You must also have excellent skills in typing and attention to detail. You should have a good range of National 4/5 qualifications, preferably including English, Maths, Administration and IT or Business.

There are two starting levels available—Level 2 or Level 3—the assessor at UHI Shetland decides which level of course is most suitable. The apprenticeship scheme can last between 1 to 2 years for each level. There is no college attendance required as you will be assessed through an E-portfolio of evidence and workplace assessments.

For full apprenticeship details, and to apply, please visit our website.

Trainee - BML Accounts Limited

The position would suit a motivated hard working and positive person. Someone who is confident with numbers and people alike.

The successful applicant will secure a work placement to gain professional experience as they also progress through their accountancy qualifications.

Key duties and responsibilities will be:

  • Maintaining high ethical standards, confidentiality and professionalism
  • Working effectively within the team
  • Communicating effectively with clients
  • Bookkeeping
  • Payroll services
  • Preparing client accounts
  • Completing and submitting tax returns

We are looking for a motivated individual, keen to further their qualifications, whilst working in a busy office environment. Previous experience of office work, and knowledge of spreadsheets would be an advantage but not necessary.

Desirable qualifications include N5 in Maths, English, Business Studies and Accountancy. Salary dependant on experience.

For more information contact Ben Laurenson on 01595 881166. Please send your CV to office@bmlaccounts.com

Haven't seen a vacancy that interests you?

Contact the UHI Shetland Vocational Team and learn about how you can progress your career as a Modern Apprentice.

There are various ways you can contact UHI Shetland:

Once you contact us, we will invite you in for a chat about how a Modern Apprenticeship could work for you. If you wish, you can ask someone else to accompany you to your appointment.

We will advise you about how you might apply for apprenticeship positions and steps you can take to improve your chances of success. For further advice on applying for apprenticeship positions, please contact Skills Development Scotland Shetland Skills Development Scotland We will inform you of apprenticeship opportunities that we are aware of in your area of interest. Current apprenticeship vacancies are listed below.

We would also encourage you to contact local employers directly as they will be able to advise you of current opportunities. You will be directed to apply directly to the companies which may involve sending your Curriculum Vitae and a covering letter or applying online. The employer will decide who they want to appoint, usually by interview, and if you are selected, they will inform us. We will then arrange to meet with you and your employer and conduct an induction onto the apprenticeship programme.

Trial periods are increasingly popular for employers and potential apprentices so you can ask employers about this directly before committing to the apprenticeship.

If you are already working and your employer would support you undertaking a vocational qualification, you may be able to get apprenticeship funding.

Please contact us using any of the above methods if you need any further information.